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Exodus Customer FAQ

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How do I Contact Exodus Customer Service?

The question we are asked most often is about how to talk to Exodus customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Exodus Customer Questions

Need to transfer Exodus to a new phone

To transfer Exodus to a new phone, you will first need to make sure your wallet is backed up. In your old device, open your Exodus wallet and go to "Settings", then "Backup". Follow the steps to secure and remember your recovery phrase. After this, download Exodus on your new phone. Once installed, instead of creating a new wallet, choose "I already have a wallet" and select "Recover from Backup". Here you can input your recovery phrase which will transfer your wallet and all its assets to your new device. Please remember to secure your recovery phrase as losing it could result in the loss of your assets.
Asked Mar 16, 2024 12:34 AM

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