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Everlasting Hardwoods Customer FAQ

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What is Everlasting Hardwoods's Phone Number?

The question we are asked most often is about how to talk to Everlasting Hardwoods customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Everlasting Hardwoods Customer Questions

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Caring for Products

How do I care for my hardwood flooring or products?

To maintain hardwood flooring or products from Everlasting Hardwoods, regular cleaning is vital, including dusting and using a...
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What sustainable practices do you follow in sourcing wood?

Everlasting Hardwoods emphasizes sustainability in wood sourcing by using responsibly managed forests and selective logging....
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Product Information

What is the difference between domestic and exotic hardwoods?

The main distinction between domestic and exotic hardwoods lies in their origin and traits. Domestic hardwoods are locally...
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What types of hardwood products do you offer?

Everlasting Hardwoods provides an extensive range of hardwood items including solid flooring, lumber, and plywood. They may...
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What are the benefits of hardwood over other materials?

Hardwoods, like oak and maple, are stronger and more durable than softwoods, making them ideal for furniture and flooring....
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What is the expected lifespan of your hardwood products?

Everlasting Hardwoods' products are designed for durability and can last decades, often over fifty years with proper care....
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Ordering and Shipping

Do you offer bulk discounts on large orders?

Everlasting Hardwoods usually provides bulk discounts on large orders, influenced by wood type, product selection, and total...
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What are your shipping policies for hardwood products?

Everlasting Hardwoods has defined shipping policies focusing on timely order processing and delivery. They typically offer both...
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What is your return policy for hardwood purchases?

Everlasting Hardwoods generally allows returns of unopened, unused hardwood products, but policies may vary. It is advisable to...
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How can I place an order for your hardwoods?

To order hardwoods from Everlasting Hardwoods, visit their website to view available products and pricing. Select items,...
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Services and Support

How can I get samples of your products?

Everlasting Hardwoods provides options for obtaining product samples, which can usually be found on their website. Customers...
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Can you help me choose the right hardwood for my project?

Selecting the appropriate hardwood for your project involves considering its intended use, appearance, and unique...
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Do you provide custom milling services?

Everlasting Hardwoods specializes in custom milling services, allowing customers to request specific dimensions and profiles...
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Do you provide installation services?

Everlasting Hardwoods does not provide installation services for their hardwood products. Customers are encouraged to find...
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Visitor Information

How can I contact you for more information about your products?

To find more information about Everlasting Hardwoods’ products, visiting their official website is recommended. There,...
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Can I visit your facility to see the wood selections?

Everlasting Hardwoods usually has a diverse range of wood products for customers to review. However, visiting policies may...
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