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How can I change or cancel my order?

Asked 2 years ago
To change or cancel an order through Equestriancollections.com, it is essential to act quickly. The ability to modify or cancel an order typically depends on the status of the order, as many orders are processed and shipped promptly. If your order has not yet shipped, it may be possible to change items or cancel the order entirely. To begin the process, you can visit the Equestriancollections.com website and navigate to the customer service or order management section, where specific guidelines on how to proceed are often provided. There, you may find information on how to access your order details and any available options. It is important to read through the policies related to order changes and cancellations, as these can provide insight into any time limits or conditions that may apply. Additionally, if you require further assistance regarding your order, you can find contact information and further resources directly on the website.
Answered Sep 12th 2025

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