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Empirecovers.com Customer FAQ

Top Answers & How-to Guides

What is Empirecovers.com's Phone Number?

The question we are asked most often is about how to talk to Empirecovers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Empirecovers.com Customer Questions

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Ordering and Shipping

How do I measure my vehicle for a cover?

To measure your vehicle for an Empirecovers.com cover, take accurate dimensions by measuring the length from the front to the...
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What size cover do I need for my vehicle?

Selecting the correct vehicle cover size involves knowing the vehicle’s make, model, and dimensions. Empirecovers.com provides...
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What payment methods do you accept?

Empirecovers.com provides various payment options, including major credit cards such as Visa, MasterCard, American Express, and...
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How long does shipping take?

Shipping durations on Empirecovers.com depend on product type, shipping choice, and destination. Standard delivery in the...
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Can I order a sample material of a cover before purchasing?

Empirecovers.com generally does not provide material samples prior to buying. Customers can rely on the detailed product...
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Product Information

What types of covers do you sell?

Empirecovers.com provides a diverse selection of protective covers for vehicles and outdoor gear, including options for cars,...
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What materials are your covers made of?

Empire Covers uses a variety of high-quality materials for their covers, including polyester and vinyl, which are durable and...
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Do you offer customization options for specific vehicle makes and models?

Empirecovers.com provides various cover options for different vehicle makes and models, including standard sizes and options...
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What is the difference between indoor and outdoor covers?

Indoor covers are designed for light protection from dust and moisture in sheltered areas, while outdoor covers are made from...
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Do you have covers for motorcycles and boats?

Empirecovers.com has a wide selection of protective covers for motorcycles and boats, designed to guard against various weather...
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What is the expected lifespan of your vehicle covers?

The lifespan of vehicle covers from Empirecovers.com varies based on material, conditions, and usage. High-quality covers can...
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Are your covers treated to resist UV rays?

Empirecovers.com provides a range of covers that feature UV-resistant treatments to protect against sun damage. The degree of...
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Returns and Warranties

Can I return or exchange a cover if it doesn't fit?

Customers can return or exchange covers from Empirecovers.com if they do not fit their needs, provided they do so within a...
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Do you offer any warranties on your covers?

Empirecovers.com does provide warranties on its covers, which vary by product type and material. Generally, these warranties...
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What is your policy on defective products?

Empirecovers.com has a policy that addresses defective products by allowing customers to request a refund or replacement....
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Promotions and Discounts

Can I customize the color or design of my cover?

Empirecovers.com provides a selection of cover colors and patterns, but full customization options are generally limited....
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Do you offer seasonal discounts or promotions?

Empirecovers.com regularly features promotions and discounts throughout the year, especially during holidays and events. Their...
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Are Empirecovers environmentally friendly?

Empirecovers focuses on crafting durable protective products that extend the lifespan of items, thereby reducing waste through...
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Customer Support

Do you provide installation instructions for the covers?

Empirecovers.com generally offers installation instructions for their covers on product pages or within the packaging. These...
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Are there installation videos available for your covers?

Empirecovers.com offers various resources to assist customers in installing their covers, including helpful guides and tips....
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Can I see customer reviews of your products?

Empirecovers.com offers customer testimonials and reviews on product pages and in a feedback section. These insights help...
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Care and Maintenance

How can I care for and clean my vehicle cover?

To maintain a vehicle cover from Empirecovers.com, follow the specific care instructions for its material. Cleaning typically...
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What should I do if my cover becomes damaged?

If a cover from Empirecovers.com is damaged, first evaluate the damage. Minor damages can often be repaired with...
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How do I know if my cover is waterproof?

To find out if a cover from Empirecovers.com is waterproof, check the product details on their site, focusing on material...
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