What should I do if I received the wrong size or item?

Receiving the wrong size or item from Eloquii can certainly be frustrating. First, it is important to check the packing slip included in your order. This slip usually contains information about the items that were sent and helps to verify if there was indeed an error in what was shipped. If the packing slip indicates that the correct item was sent, it could be a mistake in your order confirmation or selection. If you confirm that the wrong item or size was sent, Eloquii typically has a straightforward return and exchange process. Customers are encouraged to visit the returns section on the Eloquii website to understand the specific steps required to initiate a return or exchange. Generally, you will need to gather the item along with its original packaging, and then follow the instructions provided for returning it. Returning the incorrect item may involve printing a return label, which is commonly provided by Eloquii. It is also advisable to keep an eye on any timelines indicated for returns and exchanges so that you can complete the process in a timely manner. Once your return is processed, Eloquii usually provides options for a refund or an exchange for the correct item or size. If you need further assistance or have questions about the return process, looking on the current Eloquii website for additional contact information and customer service options may be beneficial. They often provide helpful resources that can assist you in resolving issues related to your order.