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Can I cancel or change my order?

Asked 2 years ago
When considering whether to cancel or change an order placed through Ellamoss.com, it is essential to be aware of the policies that govern such requests. Typically, retail websites have specific time frames and conditions that apply to order modifications. Generally, if an order has already been processed or shipped, changes may no longer be possible. However, if the order is still in the processing stage, there might be options available to adjust your order. Customers are encouraged to visit the website for detailed information regarding order cancellation and modification. The policy section will provide specific guidelines on how to proceed. Additionally, there may be contact options available to reach out for assistance. It is advisable to act quickly since the ability to modify or cancel may depend on the timing of the request. Therefore, checking the current web page for updates and relevant contact information will be beneficial to ensure that you have the most accurate and helpful details.
Answered Oct 16th 2025

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