The question we are asked most often is about how to talk to Easy Spirit customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Easy Spirit customer service, get an answer now.
Trying to check out but code not going through to my cell phone
If you're experiencing issues receiving a code to your cell phone during checkout, check if the number entered is correct and that your phone has service. Additionally, try resending the code or waiting a moment before trying again. If problems persist, there is a link to the most up-to-date contact information right here on this page.
Asked Feb 7, 2026 9:39 PM
I need to return 2 pairs of shoes for credit.
To return your shoes for credit, please follow the return process outlined on the Easy Spirit website. Typically, you'll need to ensure the shoes are unworn and in their original packaging. Make sure to include the original receipt or order confirmation. Once processed, your credit will be issued as per the return policy.
Asked Jan 8, 2026 3:05 AM
If I have a QR code for my return do I need to put in in another box beside the shoe box it came in
No, you do not need to place the QR code in another box. Just include the QR return label on the outside of the original shoe box. Ensure the box is securely sealed for the return process.
Asked Aug 25, 2025 11:07 PM
How do I contact corporate for easy spirit?
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 22, 2025 9:01 PM
I have shoes that are peeling and they look like new otherwise. They’re about 5 years old. I thought these shoes were made better for the price.
We understand your concern about the peeling of your shoes. Over time, wear and tear can affect materials, even if they look new otherwise. Every shoe has a lifespan influenced by factors such as usage and environment. While we aim to provide quality products, experiences may vary. We appreciate your feedback and encourage you to check the warranty information for possible recourse regarding your purchase.
Asked Jul 22, 2025 7:18 PM
Help me with my Easy Spirit customer service issue
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