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Duluth Trading Company Customer FAQ

Top Answers & How-to Guides

What is Duluth Trading Company's Phone Number?

The question we are asked most often is about how to talk to Duluth Trading Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Duluth Trading Company customer service, get an answer now.

Recent Duluth Trading Company Customer Questions

Received wrong size in my order

We're sorry to hear that you received the wrong size item in your order. We understand how frustrating this can be. What you can do is to return the item and request for an exchange to the correct size you originally ordered. Ensure that the item is in its original condition with tags still attached. You may use the return form that came with your order to specify the details of your exchange. Once we receive your return, we'll process your exchange as rapidly as possible.
Asked Mar 6, 2024 10:38 PM

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Returns and Cancellations

What is the return policy for Duluth Trading Company?

Duluth Trading Company's return policy allows customers to return items within one year of purchase, provided they are in...

Can I cancel or change my order after it has been placed?

Once an order is placed with Duluth Trading Company, changes or cancellations are limited due to fast processing. Customers...

Shipping and Tracking

How long does it take to receive an order from Duluth Trading Company?

Delivery times for Duluth Trading Company orders vary based on shipping choices and destination. Standard shipping usually...

Do you offer international shipping?

Duluth Trading Company mainly ships within the United States but may offer international shipping through select services based...

Can I track my order online?

Duluth Trading Company allows customers to track orders online. After shipment, a tracking number is sent via email, enabling...

Payments and Promotions

What payment methods are accepted on the Duluth Trading Company website?

Duluth Trading Company accepts various payment methods for online shopping, including major credit cards, PayPal, and possibly...

Do you offer gift cards?

Duluth Trading Company does offer gift cards, available for online purchase in various amounts. They provide both physical and...

Are there any sales or promotions currently running?

Duluth Trading Company often has various sales and promotions that change with the seasons and holidays. For the latest...

Product Information

What are the care instructions for Duluth Trading Company products?

Duluth Trading Company products are designed for durability and require specific care. Generally, most apparel is machine...

Do you have a size chart for your clothing?

Duluth Trading Company offers a size chart for its clothing, helping customers find the right fit. This chart includes...

News and Locations

Are there any physical retail locations for Duluth Trading Company?

Duluth Trading Company operates several retail stores throughout the United States, allowing customers to personally assess...

Can I sign up for a newsletter to receive updates on new products and promotions?

Yes, Duluth Trading Company provides a newsletter for updates on new products and promotions. Customers can sign up via a link...
We look to the Duluth Trading Company issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Duluth Trading Company issues reported to GetHuman
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