What is your return policy?

Directron.com has a return policy designed to provide customers with a fair approach to returns and exchanges. Generally, products purchased from Directron are eligible for return within a specified period, which is typically thirty days from the date of purchase. Items must be in their original packaging, unused, and accompanied by all accessories and documentation to qualify for a full refund or exchange. Certain items, particularly those that are opened or have been used, may be subject to restocking fees depending on their condition. Additionally, for specific categories such as software, opened items may not be eligible for return due to licensing agreements. Directron encourages customers to carefully review their purchase decisions, including checking for compatibility and requirements, before completing a transaction. This is especially important for components like motherboards and graphics cards where compatibility can greatly affect performance and usability. It is advisable for customers to visit the Directron website to review the most current return policy and any potential updates or exceptions that may apply. The website often includes detailed instructions on how to initiate a return, ensuring that customers have a smooth experience when returning items. To locate specific information regarding the return policy, customers can refer to the return section on the Directron web page. This ensures clarity and assists in preparing the necessary steps for any return or exchange process.