What is your return policy?

Delphi Glass offers a clear and customer-friendly return policy that ensures satisfaction with their products. When a customer purchases an item from Delphi Glass and finds it unsatisfactory or defective, they typically have the option to return it within a specific period, usually within thirty days of the purchase date. This policy applies to most products, provided they are in new, unused condition with the original packaging and labeling intact. It is essential to note that certain items might be subject to restocking fees, and there are products that could be considered final sale, meaning they cannot be returned. This commonly includes custom-made items, special orders, and certain discounted or clearance items. Therefore, before making a return, it is wise to carefully review the product details and any accompanying information regarding its return eligibility. The return process generally requires the customer to complete a return request. This may involve filling out a form located on their website, which will guide the individual through the steps of returning the merchandise. In some cases, customers are responsible for the shipping costs associated with returning items; however, if the return is due to an error on Delphi Glass's part, they may provide a prepaid shipping label. For the most accurate and current information regarding the return policy, customers are encouraged to review the return policy section on the Delphi Glass website. This section typically outlines all necessary details, including specific conditions, timelines, and procedures for processing returns.