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DanFoss Customer FAQ

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The question we are asked most often is about how to talk to DanFoss customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent DanFoss Customer Questions

In the manual for my tp1 thermostat/ programmer changing hot water from on to off is in the installer section. Why isn’t it in the user section

The manual may categorize certain features differently based on their complexity. Installer settings typically involve more technical adjustments that might not be suitable for everyday users, which is why changing hot water settings is placed in the installer section. This ensures that users can easily manage basic functions while limiting access to more advanced configurations that require a deeper understanding.
Asked Jan 9, 2025 4:47 PM

I have a tp1 thermostat/programmer. Is it ok for me to change the hot water setting from off to on?

Yes, you can change the hot water setting from off to on on your TP1 thermostat/programmer. This will allow your heating system to provide hot water as needed. Make sure to adjust the settings according to your preferences for comfort and efficiency.
Asked Jan 9, 2025 4:41 PM

I have a tp1 thermostat/programmer. How do I change hot water from off to on

To change the hot water setting on your TP1 thermostat/programmer from off to on, locate the hot water control on the device. Use the buttons or dial to select the desired time or setting that activates the hot water. Make sure to confirm the change by following any prompts or indicators on the display. If specific instructions are needed, please refer to the user manual that came with your thermostat/programmer for detailed guidance.
Asked Jan 9, 2025 4:38 PM

How do I change my tp1 programmer from chrono6 setting to on/off

To change the TP1 programmer from Chrono6 setting to On/Off, access the programming menu. Navigate to the settings that control the scheduling options. You should find an option to switch from the Chrono6 (which includes time-based programming) to a simple On/Off setting. Make sure to save your changes before exiting the menu. For more specific steps, please refer to the user manual for your TP1 model, as the procedure may vary slightly depending on the version.
Asked Jan 9, 2025 4:33 PM

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Quotes and Publications

How can I request a quote for DanFoss solutions?

To obtain a quote for DanFoss solutions, one should visit the official DanFoss website where details on various offerings can...

What should I do if I receive a faulty DanFoss product?

If someone receives a defective DanFoss product, they should first check the accompanying documentation or visit the DanFoss...

Are there any publications or case studies from DanFoss?

Danfoss offers a range of publications and case studies showcasing their innovations in various fields, including energy...

Support and Resources

Does DanFoss provide online support resources?

DanFoss offers a range of online support resources, including technical documentation, user manuals, product specifications,...

How can I stay informed about DanFoss news and updates?

To stay updated on DanFoss news, visit their official website for press releases and insights, subscribe to their newsletter...

How do I find DanFoss distributors near me?

To locate DanFoss distributors nearby, it is recommended to visit the DanFoss website, which usually features a locator tool to...

How can I access DanFoss product manuals?

DanFoss makes it easy to access product manuals through its official website. Users can navigate to the relevant product...

Careers and Training

Does DanFoss offer training programs for its products?

Danfoss indeed offers various training programs tailored to help customers utilize their products effectively across different...

How do I apply for jobs at DanFoss?

Prospective candidates for jobs at DanFoss should visit the official website's careers section to find job openings that match...

Products and Services

What are the benefits of using DanFoss products?

DanFoss products deliver numerous advantages, including energy efficiency, cutting-edge technology, reliability, and strong...

What are the warranty terms for DanFoss products?

Danfoss warranty terms differ based on product category and region, generally covering material and workmanship defects for a...

What types of customization are available for DanFoss systems?

Danfoss provides a wide range of customization options for its systems, tailored to various product lines like Drives and...

What industries does DanFoss serve?

Danfoss serves a wide variety of industries, including refrigeration, climate control, heating, food service, automotive,...

Innovation and Sustainability

How does DanFoss support sustainability initiatives?

Danfoss is dedicated to sustainability, integrating it into business practices and product strategies. The company develops...

What innovations has DanFoss introduced recently?

Danfoss has recently introduced innovations focusing on energy efficiency, sustainability, and smart control in areas like...
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