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Can I make modifications or substitutions to my order?

Asked 2 years ago
Yes, customers can often make modifications or substitutions to their orders at Cosi. The restaurant is known for its flexibility, allowing individuals to customize their meals according to personal preferences or dietary restrictions. This may include switching out ingredients in sandwiches, salads, or bowls, or opting for different sides and beverages. It is advisable for customers to inform the staff of any specific requests when placing their orders to ensure that adjustments can be made easily. Moreover, some menu items may have specific guidelines regarding modifications, so it is helpful to communicate any changes clearly. For the most current policies regarding modifications and substitutions, the menu available on the Cosi website may provide additional insights.
Answered Aug 18th 2025

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