What type of customer support is available?

Constant Contact offers a range of customer support options to assist users with their email marketing and other service-related inquiries. Users can access support through various channels, ensuring that help is readily available for different needs and preferences. One of the primary resources is the comprehensive knowledge base, which includes articles, guides, and instructional videos. This resource provides users with answers to frequently asked questions and step-by-step instructions for utilizing various features of the platform. Users can also take advantage of live chat support for more immediate assistance. This allows users to connect with a representative who can address specific issues or queries in real-time. In addition to these options, Constant Contact provides support through email and phone. Users can send inquiries via email for non-urgent matters or call customer service for more direct assistance. It is beneficial to check the Constant Contact website for the latest information about support hours and available resources, as these may change over time. Overall, Constant Contact aims to furnish a robust support system to enhance the user experience.