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Can I return or exchange a product I purchased online?

Asked 5 months ago
When it comes to returning or exchanging a product purchased online from Conn's, there are specific policies in place that customers should be aware of. Generally, Conn's allows customers to return or exchange items within a certain timeframe following the purchase, typically within thirty days. The items must be in their original condition, and customers are usually required to provide proof of purchase, such as a receipt or order confirmation. Additionally, certain categories of items may have different return policies. For example, furniture, electronics, and appliances may have specific guidelines that apply to them. It is also important to note that opened or used items may be subject to restocking fees. For the most accurate and detailed information regarding returns and exchanges, it is advisable to refer to the returns policy on the Conn's website. This could provide you with the latest updates on procedures and any potential exceptions or specific requirements you might need to fulfill for your particular situation.
Answered Jul 16th 2025

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