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Computer Renaissance Customer FAQ

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What is Computer Renaissance's Phone Number?

The question we are asked most often is about how to talk to Computer Renaissance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Products and Services

What products does Computer Renaissance sell?

Computer Renaissance provides a diverse array of products, including new and refurbished computers, laptops, and accessories....
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Can I trade-in my old computer or device?

Computer Renaissance generally allows trade-ins for old computers and devices, but the rules may differ by location. You will...
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Do you offer computer repair services?

Computer Renaissance provides comprehensive computer repair services, addressing both hardware and software issues for various...
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Can I sell my used computer or device to Computer Renaissance?

Computer Renaissance generally allows customers to sell their used computers and devices, including laptops and tablets. They...
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What brands of computers and accessories do you carry?

Computer Renaissance features an array of brands for both computers and accessories, focusing on new and refurbished items. You...
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What types of repairs do you specialize in?

Computer Renaissance offers a broad range of computer repair services, including hardware issue diagnostics, software...
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Shipping and Support

Do you offer warranty on your products?

Computer Renaissance typically provides warranties for their products, especially pre-owned items, covering defects in...
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Can I order products online and have them shipped?

Computer Renaissance mainly serves as a retail outlet where customers can explore and buy computer products in person. Some...
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Do you provide technical support for purchased products?

Computer Renaissance generally provides various technical support options for customers who have bought products, which can...
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Do you offer in-store pickup for online orders?

Computer Renaissance generally allows customers to choose in-store pickup for online orders, providing convenience and...
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How are trade-in values determined?

Trade-in values at Computer Renaissance are assessed based on several aspects including the device's condition, age, model,...
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Payment and Financing

What are the accepted payment methods?

Computer Renaissance generally allows various payment options including major credit and debit cards like Visa and MasterCard,...
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What is your return policy?

Computer Renaissance provides a return policy that allows customers to return items within about thirty days if they are in...
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Do you offer financing options?

Computer Renaissance generally provides different financing solutions that cater to customer needs, allowing for payments over...
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Are there any loyalty programs for frequent customers?

Computer Renaissance often values its regular customers by providing various loyalty programs or incentives that might include...
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