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What should I do if a Coinstar machine doesn't accept my coins?

Asked 4 months ago
If a Coinstar machine does not accept your coins, there might be several factors contributing to this issue. First, it is important to check the condition of the coins. Coins that are dirty, damaged, or worn may not be recognized by the machine. Cleaning the coins gently or ensuring they are not overly tarnished can sometimes help. Additionally, certain coin denominations, such as those that are not widely circulated or are not part of the local currency, may be rejected inherently by the machine. Another consideration is the location of the Coinstar kiosk. Some machines may have specific restrictions on the types of coins they can accept based on their operational parameters. If the machine has temporarily gone out of service or is experiencing technical difficulties, it may not accept coins at that time. If the issue persists, it is advisable to look for information on the Coinstar website regarding troubleshooting or machine specifications. Alternatively, a nearby employee may assist or provide guidance on the next steps to take.
Answered Aug 16th 2025

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