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Clear Customer FAQ

Top Answers & How-to Guides

What is Clear's Phone Number?

The question we are asked most often is about how to talk to Clear customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are my tasks synchronized across devices?

Yes, your tasks are seamlessly synchronized across all your devices with Clear. Whether you use Clear on your iPhone, iPad, or Mac,...
Ask any question you have about Clear customer service, get an answer now.

Recent Clear Customer Questions

Do I get a partial refund if I cancel my membership early?

Unfortunately, we do not offer partial refunds for Clear membership cancellations. Once a member pays for a year of service, the fee is non-refundable. This fee covers the entire annual membership, regardless of when the member decides to cancel. You can use your membership until the end of your prepaid term.
Asked Apr 23, 2024 12:30 AM

I was told that I have two accounts. This is confusing the system when i check in

We apologize for any confusion. If it appears you have two accounts, it could be that you accidentally created a duplicate. It's critical to resolve this as it can cause issues with check-ins and other services. Please provide us with the email addresses you think are connected to each account, and we'll look into it. We will deactivate one of the accounts upon your request. In the future, when you're signing up or linking accounts, ensure you're always using the same account information to avoid duplications.
Asked Mar 16, 2024 11:34 AM

Help me with my Clear customer service issue

Overview

What is Clear?

Clear is a secure identity verification and expedited airport screening program designed to enhance airport experiences for travelers...

Functionality

How does Clear work?

Clear works by using biometric technology to verify your identity and expedite the security process at participating airports and stadiums....

Can I set reminders in Clear?

Yes, you can set reminders in Clear. Clear allows you to stay organized and on track by setting reminders for your tasks and to-do...

Can I share tasks with others in Clear?

Yes, you can share tasks with others in Clear. Clear offers a collaborative feature that allows users to share and delegate tasks with...

Cost

Is Clear free?

No, Clear is not free. Clear is a membership-based service that requires a subscription fee. As of now, Clear offers annual, monthly,...

Compatibility

Can I use Clear on multiple devices?

Yes, Clear can be used on multiple devices. You can access Clear and all your tasks across multiple devices such as smartphones, tablets,...

What platforms does Clear support?

Clear supports a wide range of platforms to ensure accessibility for all users. Our application is compatible with both iOS and Android...

Are my tasks synchronized across devices?

Yes, your tasks are seamlessly synchronized across all your devices with Clear. Whether you use Clear on your iPhone, iPad, or Mac,...

Task Management

Is there a limit to the number of tasks I can add?

No, there is no limit to the number of tasks you can add in Clear. You can add as many tasks as you need to stay organized and manage...
We look to the Clear issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Clear issues reported to GetHuman
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