Clash Royale Customer FAQ

To recover an old Clash Royale account, ensure you're using the same device and account credentials (Google Play, Game Center, Supercell ID) that were linked to the account previously. Open Clash Royale, and you should be prompted to restore your old game data if it detects your previous account. Follow the on-screen instructions to recover your account. If you encounter issues, it's best to check for specific recovery options in the game settings.

If you've lost access to your Clash Royale account, you can recover it through the game's settings. Open Clash Royale, go to settings, then tap on "Help and Support". After that, tap on "Lost Account". A series of prompts will guide you through the recovery process. Have the following info ready: your account's name, XP level, and your Clan's name. If you're unable to recover from in the app, you can email Clash Royale's player support team. Provide the same information and they'll assist you in recovering the account. Remember, account sharing and selling violate Clash Royale's terms of service and can lead to permanent loss of the account.

Hmmm... we're not sure about that. Evolution shards and levels are not aspects currently present in Clash Royale. The game doesn't have a system involving leveling up from specific levels like 57 to 58 or obtaining items such as evolution shards. Clash Royale focuses on collecting and upgrading a variety of cards and working your way through a series of arenas. Perhaps you're confusing Clash Royale with another game?

To recover your Clash Royale account, you should make sure you have the game installed on your device. Open the app, go to the game Settings, and connect to your Google Play or Apple ID account which you've used to play the game before. Your previous progress should be restored. If you can't remember the account or if it's not working, you can contact the Supercell support team via the "Help and Support" section in the game settings. Provide them with any information you remember about your account, such as username, level, and clan name, to aid them in recovering your account.