What happens if a restaurant is out of stock on a menu item?

When a restaurant is out of stock on a menu item while using the ChowNow platform, several things may occur to ensure a smooth ordering experience. The restaurant typically updates its menu in real time to reflect availability. In cases where a dish is no longer available, it may simply be marked as out of stock or removed from the online menu. This means that customers are unable to order that specific item. If a customer attempts to order an out-of-stock item, they may receive a notification indicating that it is not available. In most instances, ChowNow strives to provide customers with alternatives by showing other items that are similar or popular. Additionally, customers can choose to modify their orders to select an alternative meal. For specific procedures or guidelines regarding particular restaurants or their stock management, customers are encouraged to refer to the restaurant's page on the ChowNow platform. This can provide more direct information regarding availability and potential substitutions.