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Chesapeake Bay Candle Customer FAQ

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What is Chesapeake Bay Candle's Phone Number?

The question we are asked most often is about how to talk to Chesapeake Bay Candle customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Ingredients and Safety

Are Chesapeake Bay Candles made with natural ingredients?

Chesapeake Bay Candle focuses on using high-quality, sustainable ingredients in their products. Many candles incorporate...
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What safety precautions should I take when burning Chesapeake Bay Candles?

When using Chesapeake Bay Candles, prioritize safety by placing them on stable, heat-resistant surfaces and away from flammable...
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Are Chesapeake Bay Candles cruelty-free?

Chesapeake Bay Candle does not engage in animal testing and aligns with cruelty-free principles, focusing on ethical practices...
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Care and Maintenance

How do I properly care for my Chesapeake Bay Candle?

To properly care for a Chesapeake Bay Candle, place it on a heat-resistant surface, let the wax melt evenly during the first...
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What should I do if my candle doesn’t burn evenly?

To address uneven burning of a Chesapeake Bay Candle, trim the wick to about one-quarter inch, ensure it is on a flat surface...
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Product Information

What types of candles does Chesapeake Bay Candle offer?

Chesapeake Bay Candle provides a variety of candles, including jar, votive, and tealight candles. Many are inspired by nature...
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Do Chesapeake Bay Candles have fragrance options?

Chesapeake Bay Candle provides a broad selection of fragrances inspired by nature, reflecting the essence of the Chesapeake...
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What is the burn time of Chesapeake Bay Candles?

The burn time of Chesapeake Bay Candles varies by product and size, usually between twenty and one hundred hours. Standard jar...
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Are there seasonal scents available from Chesapeake Bay Candle?

Chesapeake Bay Candle provides a range of seasonal fragrances that reflect the essence of each season, featuring floral scents...
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Shopping and Availability

Can I find Chesapeake Bay Candles in stores?

Chesapeake Bay Candle products are available in various retail stores such as department and home goods stores, along with gift...
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Can I return or exchange Chesapeake Bay Candles?

Chesapeake Bay Candle has specific return and exchange policies that ensure customer satisfaction. Generally, items can be...
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Are there discounts available for bulk purchases at Chesapeake Bay Candle?

Chesapeake Bay Candle does not usually promote bulk purchase discounts on their website, but special pricing might be available...
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Sustainability and Ethics

How does Chesapeake Bay Candle practice sustainability?

Chesapeake Bay Candle emphasizes sustainability by using natural ingredients like soy wax, partnering with ethical suppliers,...
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Does Chesapeake Bay Candle offer subscription services?

Chesapeake Bay Candle does not provide subscription services but offers various products for purchase. Customers can buy in...
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Inspiration and Learning

How can I learn more about candle making from Chesapeake Bay Candle?

Chesapeake Bay Candle provides many online resources, such as guides and articles about candle making. They often share tips on...
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Where can I find inspiration for candle-related gifts?

To find inspiration for candle-related gifts, explore online lifestyle blogs, home decor websites, and social media platforms...
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