What is your return policy?

Cheap Joe's Art Supplies understands that sometimes items may not meet your expectations. Their return policy is designed with customer satisfaction in mind. Generally, items can be returned within thirty days of purchase for a full refund, provided they are in unused condition and in their original packaging. This policy applies to most items, except for certain products that are specifically marked as non-returnable. When returning an item, it is important to include the original sales receipt or a copy of the invoice. This documentation helps ensure that the return process goes smoothly. Customers are responsible for return shipping costs unless the return is due to an error made by Cheap Joe's, such as receiving a damaged or incorrect item. In that case, the company typically covers those shipping costs. It is worth noting that there may be special instructions for certain types of items. For example, if a product has been opened or used, it may not be eligible for a return. Therefore, it is advisable to check the specific return conditions for any particular item you wish to return. For the most accurate and up-to-date information on the return policy, including any potential changes or nuances, visiting the relevant section of the Cheap Joe's website is a good idea. The website often contains the most current details and any specific guidelines that may apply to your purchase. This ensures that you are fully informed about the return process and any requirements that may come into play.