Certegy Customer FAQ

Your checks may be getting declined due to a wide range of reasons. Certegy might flag a check if there is suspected fraud or risk, or if your past check-writing patterns are irregular or unusual. A check may be declined if the information provided, like your ID or bank account number, cannot be verified or is incorrect. An irregular or large purchase can also trigger a decline. It is also possible that there is an outstanding debt or unpaid check in Certegy's system which could lead to checks being declined. It's recommended to keep track of your checks and ensure all information is accurate to avoid these issues.