Updated June 26, 2025

Century Storage Customer FAQ

Recent Century Storage Customer Questions

Help me with my Century Storage customer service issue

Unit Information

What unit sizes do you offer?

Century Storage offers various unit sizes to meet diverse storage needs, ranging from small 5x5 feet units for boxes to larger...

Do you have climate-controlled units?

Century Storage generally provides climate-controlled units to safeguard sensitive belongings from temperature and humidity...

Are there restrictions on what I can store?

Century Storage commonly prohibits items that are hazardous, perishable, or living, to ensure safety and sanitation....

What are your operating hours?

Century Storage usually operates from 9:00 AM to 6:00 PM on weekdays and from 9:00 AM to 5:00 PM on Saturdays. Sunday access...

Do you provide packing supplies?

Century Storage generally stocks a variety of packing supplies such as boxes, bubble wrap, and tape to aid customers in storing...

What payment methods do you accept?

Century Storage generally offers several payment options, including major credit cards like Visa and MasterCard, as well as...

Are there any discounts for long-term rentals?

Many Century Storage facilities may provide discounts for long-term rentals, which can include lower monthly rates or waived...

What is the process for reserving a unit?

Reserving a unit at Century Storage is a simple online process. Customers visit the website to check unit availability, select...

Can I access my unit outside of business hours?

Access to storage units at Century Storage may vary by location, with many offering personalized access codes for entry outside...

Are there security features in place at your facility?

Century Storage facilities generally focus on securing customers' items with features like gated access, surveillance cameras,...

What happens if I forget my access code?

If a customer forgets their access code for a Century Storage unit, they can usually recover it by verifying their identity,...

What is your policy on late payments?

Century Storage enforces a late payment policy that includes a grace period followed by late fees. Continued non-payment can...

Is there a minimum rental period?

Century Storage usually offers flexible rental agreements, often with month-to-month options. However, minimum rental periods...

Can I change units after renting?

Yes, Century Storage generally allows customers to change units after renting, depending on availability. It is wise to check...

How can I terminate my rental agreement?

To terminate a rental agreement with Century Storage, customers must provide written notice of intent to vacate within a...

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