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Cctvcamerapros.com Customer FAQ

Top Answers & How-to Guides

What is Cctvcamerapros.com's Phone Number?

The question we are asked most often is about how to talk to Cctvcamerapros.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my existing coaxial cables with your cameras and DVRs?

Yes, you can use your existing coaxial cables with our cameras and DVRs. Our CCTV systems are compatible with both analog and HD analog...
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Resolution

What is the resolution of your HD cameras?

Our HD cameras have a resolution of 1080p, which means they are capable of capturing high-definition video footage with superb clarity....
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Distance

What is the maximum distance that the cameras can be installed from the DVR?

The maximum distance that cameras can be installed from the DVR depends on the type of camera and the cabling used. Analog cameras...
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Weatherproof

Are your cameras weatherproof?

Yes, all our cameras are weatherproof. We design our cameras to withstand various weather conditions, ensuring reliable outdoor surveillance....
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Remote Access

Can I access my cameras remotely?

Yes, you can access your cameras remotely. Our CCTV camera systems are equipped with advanced technology that allows you to monitor...
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Night Vision

Do the cameras support night vision?

Yes, our cameras fully support night vision capabilities. Our cameras are equipped with high-quality infrared LEDs (infrared lights)...
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Storage Capacity

What is the storage capacity of the DVR?

The storage capacity of the DVR (Digital Video Recorder) depends on various factors such as the specific model and the size of the...
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Mobile Viewing

Can I view my cameras on a mobile device?

Yes, you can view your cameras on a mobile device. Our CCTV cameras are compatible with both iOS and Android devices, allowing you...
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Multiple Cameras

Can I connect multiple cameras to the same DVR?

Yes, you can connect multiple cameras to the same DVR. Most DVRs come with multiple input channels, allowing you to connect and monitor...
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Compatibility

Are your cameras compatible with third-party video management software?

Yes, our cameras are compatible with third-party video management software. We understand that different customers have varying preferences...
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Installation Services

Do you offer professional installation services?

Yes, Cctvcamerapros.com offers professional installation services for CCTV cameras. Our team of experienced technicians is trained...
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Warranty

What is the warranty period for your cameras and DVRs?

The warranty period for our cameras and DVRs is one year from the date of purchase. This ensures that our customers receive products...
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Coaxial Cables

Can I use my existing coaxial cables with your cameras and DVRs?

Yes, you can use your existing coaxial cables with our cameras and DVRs. Our CCTV systems are compatible with both analog and HD analog...
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