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Carrefour Customer FAQ

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What is Carrefour's Phone Number?

The question we are asked most often is about how to talk to Carrefour customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Carrefour Customer Questions

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Products and Services

What types of products are available at Carrefour?

Carrefour provides a vast selection of products, including fresh fruits and vegetables, meat, seafood, dairy, packaged goods,...
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What payment methods are accepted at Carrefour?

Carrefour accepts various payment options including cash, debit cards, credit cards like Visa and Mastercard, and mobile...
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Is there an online shopping option with Carrefour?

Yes, Carrefour provides an online shopping feature where customers can conveniently browse products, create an account, and...
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Does Carrefour provide home delivery services?

Carrefour offers home delivery services that vary by store type and location. Through Carrefour Online, customers can order a...
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Can I order products for pickup at Carrefour?

Carrefour provides a helpful service that allows customers to order items online for pickup at their nearby store. Shoppers can...
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Does Carrefour offer international products?

Carrefour provides a diverse range of international products to accommodate its global customer base. Shoppers can find items...
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Store Information

What are Carrefour's store hours?

Carrefour's operating hours vary by location and store type. Typically, Hypermarkets open between 8:30 to 9:00 AM and close...
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How can I find a Carrefour store near me?

To locate a Carrefour store nearby, one can utilize the official Carrefour website's store locator, entering location details...
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Promotions and Loyalty

Does Carrefour offer membership or loyalty programs?

Carrefour has a loyalty program that rewards shoppers by allowing them to earn points on purchases, which can be redeemed for...
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Are there any current promotions or discounts available?

Carrefour regularly offers promotions and discounts that can differ by store type, location, and season. Checking the current...
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Sustainability and Safety

What steps does Carrefour take for sustainability?

Carrefour is dedicated to sustainability, focusing on reducing its carbon footprint, adopting renewable energy, and sourcing...
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What steps does Carrefour take for food safety?

Carrefour prioritizes food safety by enforcing strict quality control throughout its supply chain and collaborating with...
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Returns and Resources

Can I return items purchased at Carrefour?

Carrefour's return policy allows customers to return items within a specified period, typically 14 to 30 days, provided the...
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How can I find recipes or cooking tips from Carrefour?

To find recipes and cooking tips from Carrefour, visiting their official website is recommended. There, users can discover...
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Is there a mobile app for shopping at Carrefour?

Carrefour has a mobile application that improves the shopping experience by allowing users to view products, create shopping...
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