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Carowinds Customer FAQ

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What is Carowinds's Phone Number?

The question we are asked most often is about how to talk to Carowinds customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Operating Hours and Tickets

What are the operating hours for Carowinds?

Carowinds' operating hours vary based on the season and events, generally opening at ten during summer and slightly later...
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How can I purchase tickets for Carowinds?

Guests have multiple options to buy tickets for Carowinds, mainly through the official website, which offers various types of...
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Does Carowinds offer season passes?

Carowinds indeed has season passes that allow unlimited visits in a given season and come with various perks like discounts and...
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Attractions and Rides

What attractions are available at Carowinds?

Carowinds features a wide range of attractions suitable for all ages, including thrilling roller coasters like Fury 325 and...
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Are there any age or height restrictions for rides at Carowinds?

Carowinds enforces specific height and age restrictions for rides to ensure safety, with most thrill rides requiring heights...
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How can I find out about ride wait times at Carowinds?

Guests looking to discover ride wait times at Carowinds can utilize the official website, which often features real-time...
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What safety measures are in place at Carowinds?

Carowinds prioritizes safety with regular ride inspections by certified technicians, trained staff for safety enforcement, and...
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Dining and Food

Is outside food allowed in Carowinds?

Carowinds generally prohibits outside food and drinks to ensure safety and cleanliness, but exceptions exist for specific...
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What are the dining options available at Carowinds?

Carowinds provides a variety of dining choices, including quick-service spots, sit-down restaurants, and snack stands. Guests...
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Events and Amenities

Are there any special events held at Carowinds?

Carowinds features numerous special events throughout the year, including Scarowinds during Halloween, Summer Nights in the...
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Can I rent lockers at Carowinds?

Carowinds provides rental lockers for guests to securely store their items while enjoying attractions. Available in different...
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Is there a map available for Carowinds?

Carowinds provides a physical map at the entrance to help guests navigate the park, as well as a digital version on their...
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Visitor Information

What should I wear when visiting Carowinds?

When visiting Carowinds, wear comfortable clothing and closed-toe shoes to stay prepared for walking and attractions....
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Does Carowinds have accommodations for guests with disabilities?

Carowinds prioritizes accessibility for guests with disabilities by offering features like accessible parking, wheelchair...
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Are pets allowed in Carowinds?

Carowinds does not allow pets inside the park for safety and health reasons, but service animals are permitted under specific...
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