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Are there any limitations or exclusions to Carchex's coverage?

Asked 2 years ago
Carchex offers a range of vehicle service contracts designed to provide coverage for various vehicle components and repairs, but like any service contract, there are limitations and exclusions that customers should be aware of. It is essential to note that Carchex’s coverage does not include every possible repair or service. Common exclusions typically include routine maintenance such as oil changes, brake pad replacements, and tire rotations, as these are generally considered the owner's responsibility. Additionally, pre-existing conditions are often not covered. This means that if a vehicle has an issue that was known before the warranty purchase, any repairs related to that issue may not be eligible for coverage. Certain high-performance vehicles or those that have been modified may also face specific exclusions. Furthermore, coverage limits may apply, meaning that while certain repairs may be covered, they may only be up to a certain dollar amount or may have a cap on the number of claims within a specific timeframe. To gain a comprehensive understanding of any particular policy's limitations and exclusions, customers are encouraged to review the terms and conditions of the specific contract they are considering. Carchex provides detailed information on their website, which can be a valuable resource for potential customers looking to comprehend their options fully. For personalized inquiries or to clarify specific concerns, considering the contact information available on the Carchex website can be worthwhile.
Answered Jul 31st 2025

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