Updated September 6, 2025

CambriaBike.com Customer FAQ

Recent CambriaBike.com Customer Questions

Help me with my CambriaBike.com customer service issue

Order Tracking

How can I track my order?

To track an order from CambriaBike.com, look for the confirmation email sent after your purchase, which includes a tracking...

How long does it take to process an order?

Order processing at CambriaBike.com usually takes one to three business days, though it may take longer during busy periods....

Can I cancel or modify my order after it has been placed?

You can likely cancel or modify your order with CambriaBike.com if you act quickly, especially before it is processed or...

What should I do if I receive the wrong item?

If an incorrect item is received from CambriaBike.com, verify the error against your order and gather necessary details like...

What types of bikes do you sell?

Cambria Bike Shop features a wide variety of bicycles to meet different cycling needs, including road bikes for speed, mountain...

Do you offer bike assembly services?

CambriaBike.com generally provides a variety of bicycle services, which may include bike assembly for partially disassembled...

Do you have a warranty for your products?

CambriaBike.com provides warranties on many products, but specifics vary by manufacturer and item type. Bicycles and components...

What safety features are included with the bikes?

CambriaBike.com prioritizes safety by providing various features with their bicycles, including reflectors, lights, bells, and...

Are there maintenance services offered after purchase?

CambriaBike.com provides maintenance services to help keep bicycles in excellent shape after purchase. These services,...

Can I purchase bike accessories separately?

Customers can indeed buy bike accessories separately from CambriaBike.com. The website features a range of items including...

Do you offer international shipping?

CambriaBike.com mainly serves the United States and does not typically provide international shipping. Those interested in...

What is your return policy?

CambriaBike.com has a customer-friendly return policy allowing returns within a set timeframe if items are in original...

Are the bikes pre-tuned before shipping?

CambriaBike.com typically pre-tunes bicycles before shipping, ensuring they are in good condition with necessary adjustments...

What payment methods do you accept?

CambriaBike.com offers various payment methods, including major credit cards like Visa and MasterCard, as well as debit cards...

Do you offer financing options for bike purchases?

CambriaBike.com understands that buying a bike can be a substantial investment and aims to make it more accessible. They may...

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