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CambriaBike.com Customer FAQ

Top Answers & How-to Guides

What is CambriaBike.com's Phone Number?

The question we are asked most often is about how to talk to CambriaBike.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer financing options for bike purchases?

Yes, CambriaBike.com offers financing options for bike purchases. We understand that buying a new bike can be a significant investment,...
Ask any question you have about CambriaBike.com customer service, get an answer now.

Order Tracking

How can I track my order?

You can track your order by logging into your account on our website and going to the "Order History" section. From there, you can...

Product Information

What types of bikes do you sell?

At CambriaBike.com, we offer a wide range of high-quality bikes to cater to all cycling needs. Our diverse collection includes mountain...

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At CambriaBike.com, we understand that cycling enthusiasts can be found...

Return Policy

What is your return policy?

At CambriaBike.com, we offer a hassle-free return policy to ensure your satisfaction with your purchase. If for any reason you are Please note that all returned items must be in unused condition and include all original packaging and accessories. Once we receive the returned item, our team will inspect it, and if everything meets the return criteria, we will issue a refund to your original payment method within a reasonable timeframe. Please keep in mind that certain restrictions may apply, such as non-returnable items or items sold through specific promotions. For more details and specific instructions, please refer to our Return Policy page or contact our friendly customer service team....

Order Processing

How long does it take to process an order?

At CambriaBike.com, we strive to process and fulfill orders as quickly as possible. On average, it takes approximately 1-2 business...

Assembly Services

Do you offer bike assembly services?

Yes, we offer bike assembly services for customers who purchase bikes online or in-store. Our professional technicians are highly skilled...

Pre-Tuned Bikes

Are the bikes pre-tuned before shipping?

Yes, all bikes purchased from CambriaBike.com are pre-tuned and undergo a comprehensive inspection before shipping. Our expert technicians...

Product Warranty

Do you have a warranty for your products?

Yes, at CambriaBike.com, we offer a warranty for our products. We understand the importance of customer satisfaction and providing...

Payment Methods

What payment methods do you accept?

At CambriaBike.com, we offer a variety of secure and convenient payment methods for your shopping convenience. We accept all major...

Order Modifications

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but please note that we strive to process orders quickly to ensure...

Financing Options

Do you offer financing options for bike purchases?

Yes, CambriaBike.com offers financing options for bike purchases. We understand that buying a new bike can be a significant investment,...

Help me with my CambriaBike.com customer service issue

Ask any question you have about CambriaBike.com customer service. We will do our best to get you answers right away.
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