Canceling your CBS All Access subscription is fairly easy. YOu can get help from a customer support agent if you don't want to attempt this process on your own, or you can simply cancel on the website. Calling a customer support agent can help with the cancellation process if you don't want to cancel online. However, customers who want to cancel online can log into their account, go to the My Account page, and select the option to cancel their subscription at the bottom of the page. The website will prompt you to answer a few questions regarding why you are canceling and may offer an incentive to keep the subscription. After listing your reasons for canceling you will be prompted to confirm your final choice to cancel your subscription. After this final step, your subscription will be officially canceled.
CBS All Access is an online streaming service offered by CBS with more than 12,000 episodes of TV shows and live streaming from CBS Networks. Customers who decide that they want to discontinue their CBS All Access membership can do so easily by following a few steps. Customers can take steps both online and through customer service to discontinue their subscription. This service can be canceled at any time with no penalty because this is a no-contract service that customers can pay for and cancel at will whenever they choose.
Call Customer Support
If you are completely confused about how and what to do to cancel and don't want to attempt a cancellation on your own, simply call CBS customer support to get guidance on how to go about canceling your subscription. This is the easiest way to get answers quickly and cancel your subscription. A customer support agent will inform you of the steps you need to take and walk you through the process to end your subscription.
Cancel Online
Customers can also quickly and easily cancel their CBS All Access subscriptions online. Keep in mind that if you cancel in the middle of your subscription you will still have access to your subscription until the end of your subscription term. However, you won't be billed for the next month. Your subscription will terminate after your current subscription period ends.
The Steps
Simply sign in to your account and navigate to the My Account page. You also have the option of clicking the link near the top of the page. At the bottom of the page, you will see an option to cancel your subscription. You will find this option in the Looking for help area. Select the option to cancel your subscription. You will be prompted to confirm this selection and may be offered a free month as an incentive not to cancel, however, you can proceed with the cancellation by confirming your choice to cancel your subscription. The cancellation confirmation page will discuss the CBS All Access subscription terms as part of the cancellation process. Next, you will be prompted for information regarding your reasons for canceling. You will have one more step to confirm and finalize your confirmation after you leave feedback/reasons for your decision to cancel. After this final step, your CBS All Access subscription is officially canceled.
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