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Burpee.com Customer FAQ

Top Answers & How-to Guides

What is Burpee.com's Phone Number?

The question we are asked most often is about how to talk to Burpee.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Burpee.com customer service, get an answer now.
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Recent Burpee.com Customer Questions

Help me with my Burpee.com customer service issue

Order Management

How can I cancel my order?

To cancel an order with Burpee.com, act quickly after placing it. If the order is unprocessed, you can likely cancel it via the...
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Can I track my order?

Customers can track their orders on Burpee.com through a confirmation email that includes tracking details. They can also check...
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Can I change or update my shipping address after placing an order?

Burpee.com allows customers to change their shipping address after placing an order, but this depends on the order status....
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Do you offer bulk discounts for large orders?

Burpee.com typically provides pricing incentives for bulk orders, which may differ by season or product. Customers can check...
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Shipping and Returns

What is your return policy?

Burpee.com has a return policy aimed at customer satisfaction, allowing returns of defective or unsatisfactory items generally...
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Do you offer international shipping?

Burpee.com mainly caters to customers in the United States, with limited international shipping options that are not assured...
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What payment methods do you accept?

Burpee.com offers a variety of payment options for customer convenience, including major credit cards and potentially online...
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Product Information

Do you provide a warranty for your products?

Burpee.com does not provide a traditional warranty for its products, but they focus on customer satisfaction and offer a...
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Can I request a catalog?

Burpee.com allows customers to request a catalog featuring various seeds, plants, and gardening supplies. To do so, one should...
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Can I find native plant seeds at Burpee.com?

Burpee.com does provide a variety of seeds and plants, including some native to specific areas. Though the selection may not be...
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Gardening Resources

Does Burpee.com offer tips for garden planning and layout?

Burpee.com offers a comprehensive range of resources for garden planning and layout, featuring articles on plant selection,...
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Are there resources for organic gardening available on Burpee.com?

Burpee.com provides extensive resources for organic gardening, including a selection of certified organic seeds for vegetables,...
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What are the benefits of using organic seeds from Burpee.com?

Using organic seeds from Burpee.com promotes a healthier ecosystem by avoiding synthetic chemicals and supporting biodiversity....
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What are the best practices for germinating seeds from Burpee.com?

Germinating seeds from Burpee.com can be optimized by using high-quality seeds, following specific instructions for each type,...
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We look to the Burpee.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Burpee.com issues reported to GetHuman
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