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BrushHeaven.com Customer FAQ

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What is BrushHeaven.com's Phone Number?

The question we are asked most often is about how to talk to BrushHeaven.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent BrushHeaven.com Customer Questions

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Product Information

Are the brushes on BrushHeaven.com made from natural or synthetic materials?

BrushHeaven.com provides a variety of brushes made from both natural and synthetic materials, accommodating different artist...

Can I use the brushes on BrushHeaven.com for both wet and dry application?

BrushHeaven.com provides brushes that can often be used for both wet and dry applications, depending on their type and design....

Are the brushes on BrushHeaven.com cruelty-free?

BrushHeaven.com features a wide selection of brushes, with many being cruelty-free, meaning they are not tested on animals....

Do the brushes on BrushHeaven.com shed?

Brushes from BrushHeaven.com may shed depending on their type and materials. High-quality synthetic and natural hair brushes...

Can I use the brushes on BrushHeaven.com for both face and eye makeup?

BrushHeaven.com provides a variety of brushes that can be used for both face and eye makeup. Their brushes are versatile,...

What techniques can I use to apply makeup with your brushes?

Using brushes from BrushHeaven.com can enhance your makeup application. Depending on the product, techniques like stippling for...

Are there any limited edition brushes available?

BrushHeaven.com regularly features limited edition brushes aimed at collectors and enthusiasts. These brushes showcase unique...

Policies and Shipping

What is the return policy for brushes on BrushHeaven.com?

BrushHeaven.com typically allows returns of unused brushes in original packaging within a designated timeframe. Customers are...

Do the brushes on BrushHeaven.com come with a warranty?

BrushHeaven.com generally offers a warranty for brushes that covers manufacturing defects. The specific terms and duration of...

Are there any discounts available for bulk orders on BrushHeaven.com?

BrushHeaven.com typically has options for bulk orders and may offer discounts for larger quantities. While specific pricing...

Does BrushHeaven.com ship internationally?

BrushHeaven.com generally provides international shipping, but it varies by product and destination. Customers should check the...

What should I do if my brush arrives damaged?

If a brush arrives damaged from BrushHeaven.com, customers should promptly inspect the damage and photograph it. It is...

Care and Maintenance

How often should I replace my brushes?

The replacement frequency for brushes depends on their type and usage. Quality brushes can last long if maintained well....

Can I buy brush sets rather than individual brushes?

Yes, BrushHeaven.com provides an assortment of brush sets tailored to various needs, offering a practical way to gather...

How should I clean my brushes from BrushHeaven.com?

To clean brushes from BrushHeaven.com, use a gentle soap or brush cleanser, rinsing with lukewarm water while avoiding the...
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