What is the exchange policy for items purchased online?

Brooklyn Industries has a specific exchange policy for items purchased online, designed to ensure customer satisfaction. Generally, customers can exchange items within a designated timeframe from the date of purchase, typically around thirty days. Items must be in their original condition, which means they should be unworn, unwashed, and with all original tags attached. Customers should also retain their original receipt or proof of purchase to facilitate the exchange process. To initiate an exchange, customers may be required to visit the specific page detailing the exchange process on the Brooklyn Industries website. This page often provides useful information on how to proceed with an exchange, including any necessary steps for packaging and shipping the items back. Depending on the situation, customers might need to cover return shipping costs or may receive a prepaid shipping label for their exchange. It is advisable for customers to look for the most current information regarding the exchange policy by visiting the relevant section on the Brooklyn Industries website. This ensures that they have access to the latest details and any possible changes to the policy.