What support resources are available for Broadsoft customers?

Broadsoft offers a variety of support resources to assist its customers. These resources are designed to help users maximize the functionality of Broadsoft's products and services, enabling them to effectively deploy and manage their telecommunications solutions. One of the primary support resources is the Broadsoft customer support portal. This portal provides access to a wealth of documentation, including user manuals, technical specifications, and troubleshooting guides. By visiting the customer support portal, users can search for specific issues or browse through various topics related to the Broadsoft solutions they utilize. In addition to the documentation, Broadsoft also provides online training resources and webinars aimed at educating users about different aspects of the platform. These training sessions often cover best practices, new features, and updates, helping customers stay informed about the latest developments. Furthermore, Broadsoft maintains an active community forum where users can engage with other customers, share experiences, and seek advice on common challenges they may face. This collaborative environment can be particularly useful for gaining insights and solutions from fellow users. For more personalized assistance, Broadsoft's support team is available to address specific inquiries and issues. The contact information for reaching the support team can typically be found on the Broadsoft website. Overall, these various resources collectively enhance the user experience and support customers in their engagement with Broadsoft products and services.