What should I do if my Bose product is not connecting to Bluetooth?

If a Bose product is not connecting to Bluetooth, the first step is to ensure that Bluetooth is enabled on the device trying to connect, whether it is a smartphone, tablet, or computer. Next, ensure that the Bose product is in Bluetooth pairing mode; this typically involves pressing and holding the Bluetooth button until a voice prompt or indicator light signals readiness for pairing. It may be helpful to remove the device from the Bluetooth settings of the connecting device and try to reconnect. Checking if the Bose product is charged or plugged in is also advisable, as low battery might affect connectivity. Additionally, it is beneficial to ensure that the device is within the recommended range, which is generally about thirty feet. If the problem persists, the product may need to be reset to its factory settings. Specific instructions for resetting can usually be found on the Bose website or in the user manual for the product.