What is your return policy?

Boca Java has a return policy designed to ensure customer satisfaction and to address any concerns that may arise with their products. If a customer is not completely satisfied with their purchase, Boca Java allows returns within a specific time frame, typically thirty days from the date of receipt. This policy applies to products that are unopened and in their original packaging. For items that have been opened, the company may offer exchanges or refunds under certain circumstances, such as if the product is defective or does not meet the customer's expectations. To initiate a return, customers are encouraged to refer to the return instructions that may be provided on their website or within the order confirmation communication. It is important to retain proof of purchase and to follow any specific guidelines outlined by Boca Java to ensure a smooth return process. Customers should also be aware that shipping costs may not be refundable, and it is recommended to package the items securely to prevent any damage during transit. Additionally, Boca Java takes pride in the quality of their coffee and products, so they strive to resolve any issues as efficiently as possible. For the most accurate and updated information, customers may benefit from reviewing the return policy directly on the Boca Java website, where they can find specific details regarding returns and exchanges.