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Blurb.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Blurb.com Customer Service?

The question we are asked most often is about how to talk to Blurb.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Blurb.com customer service, get an answer now.

Recent Blurb.com Customer Questions

Problem with quality of my latest photobook

We're sorry to hear that you're not satisfied with the quality of your photobook. Blurb.com takes pride in the quality of print services it provides. If you have received a printed book that has manufacturing defects or the quality is not as expected, you can lodge a complaint within 14 days of receiving the product. Ensure to include detailed information including the order number, description of the issue, and photos that show the defects. Your complaint will be reviewed by the quality assurance team, and if found valid, a replacement order or refund will be issued depending on your preference.
Asked Mar 18, 2024 7:52 AM

Help me with my Blurb.com customer service issue

Book Creation

Can I upload my own design for a book?

Blurb.com allows users to upload their own book designs, facilitating creative customization. It is essential to ensure that...

What file formats are accepted for book uploads?

Blurb.com accepts PDFs for print projects and ePub files for eBooks, with specific preparation guidelines available on their...

Is there a minimum or maximum page count for books?

Blurb.com provides flexibility in page counts, starting at around 20 pages for shorter projects and reaching up to 440 pages...

Can I edit my book after it has been submitted for printing?

Once a book is submitted for printing through Blurb.com, no edits can be made. Authors must cancel the order if possible,...

What types of books can I create on Blurb.com?

Blurb.com allows users to create a wide variety of books, including photography books, trade books for novels and memoirs,...

Printing and Shipping

What printing options are available?

Blurb.com provides diverse printing options including various book formats, sizes, and binding types. Users can choose from...

What are the available book sizes and formats?

Blurb.com presents a variety of book sizes and formats, including trade books, magazines, and photo books. Options encompass...

Is there an option for express or rush shipping?

Blurb.com typically offers a range of shipping methods, including possible expedited options for quicker delivery. To find...

What printing options are available?

Blurb.com provides diverse printing options including various book formats, sizes, and binding types. Users can choose from...

Can I order a proof copy before finalizing my book?

Yes, users can order a proof copy before finalizing their book on Blurb.com, allowing them to assess quality and layout. This...

Policies and Promotions

Do you offer any discounts or promotions?

Blurb.com often has various promotions and discounts available for bookmaking and publishing, which can change by occasion or...

What is your return policy for books?

Blurb.com generally does not allow returns or refunds for custom-printed books unless there is a printing defect. If there is...

What is Blurb's policy on copyright for the content I create?

Blurb maintains that users hold full copyright ownership of their original content created on its platform. Users must upload...

Sales and Distribution

Can I sell my books on Blurb.com?

Yes, authors can sell their books on Blurb.com. After creating and publishing a book, users can set a price and choose to sell...

Are there options to distribute my book through Blurb?

Authors using Blurb have multiple distribution options, including the Blurb Bookstore for direct sales, Amazon for enhanced...
We look to the Blurb.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Blurb.com issues reported to GetHuman

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