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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Benshermanusa.com, the ability to cancel or change it can depend on several factors. Typically, there is a limited timeframe during which customers may be able to modify their orders, and this usually must happen before the order has been processed or shipped. If an order is already in the processing stage or has been dispatched, the possibility of making changes may no longer be available. To explore your options, it is advisable to quickly review the relevant section on the Benshermanusa.com website, where information about order cancellations and changes is provided. In many cases, reaching out to customer service might provide further clarity on what steps can be taken. It is important to note that order details, such as items, sizes, or shipping information, may differ in terms of adjustability. Therefore, reading the terms and conditions related to orders can also give useful insights into the policies in place.
Answered Oct 6th 2025

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