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Bay Area Rapid Transit Customer FAQ

Top Answers & How-to Guides

What is Bay Area Rapid Transit's Phone Number?

The question we are asked most often is about how to talk to Bay Area Rapid Transit customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Bay Area Rapid Transit Customer Questions

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BART Operations

What is BART and how does it work?

BART, or Bay Area Rapid Transit, is a public transit system serving the San Francisco Bay Area with electric trains linking...

What are the operating hours for BART trains?

BART train operating hours differ based on the day. Weekdays typically have service from about 4:00 AM until midnight,...

Do BART trains operate on holidays?

BART trains do run on holidays, but schedules can vary. Major holidays may see reduced service, so it is best to check the...

How do I get information about service disruptions?

To find details on service interruptions for the Bay Area Rapid Transit system, customers can check the official BART website,...

Where can I find BART schedule information?

BART schedule details can be found on their official website, especially in the "Schedules" section, which includes train times...

Ticketing and Fares

How do I purchase BART tickets or Clipper cards?

Purchasing BART tickets is easy with ticket vending machines at all stations that accept cash and cards. Clipper cards can be...

Are there any discounts available for BART fares?

BART provides several fare discounts, including for youth, seniors, and individuals with disabilities. Advance ticket purchases...

Customer Service

What should I do if I lost something on BART?

If an item is lost on BART, it is essential to act quickly. Passengers should visit the BART website for guidance on reporting...

Is there a transit app for BART services?

BART does have several transit apps available that offer details like real-time train schedules, service alerts, and fare info....

What safety measures are in place on BART trains?

BART prioritizes passenger safety with a variety of measures, including emergency intercoms, surveillance cameras, and a...

How can I provide feedback about the BART experience?

Riders can offer feedback about their BART experience through the official website's feedback section, comment cards available...

Station Information

How can I find BART station locations?

To locate BART stations, users can visit the official BART website, which offers a detailed map of all stations, information on...

What is the best way to connect to other public transit systems from BART?

To connect to other public transit systems from BART, passengers can use nearby buses, light rail, and Caltrain services at...

BART Accessibility

Can I take my bicycle on BART?

BART allows bicycles on its trains with certain guidelines, including restricted hours on weekdays and open access on weekends....

Are pets allowed on BART?

BART allows pets in carriers no larger than 30 inches for safety, and service animals can travel without restriction. It is...
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