What is the process for reporting lost or stolen cards?

In the event that a card is lost or stolen, Bank of Hawaii emphasizes the importance of acting swiftly to protect one's financial security. The first step is to locate the card, as it might simply be misplaced. However, if assurance is made that the card is indeed lost or stolen, it is crucial to report the incident immediately. Bank of Hawaii typically advises customers to access their online banking platform or mobile application, where there are usually options available to lock or report a lost card directly. If online access is not possible, reaching out to customer service through the main contact number provided on the Bank of Hawaii website is recommended. Customer service representatives are trained to assist in such situations and will guide the customer through the necessary steps to secure their account. This often involves disabling the lost or stolen card to prevent unauthorized transactions and issuing a replacement card. Once the card is reported, the customer may receive a new card in the mail, often within a few business days. It is advisable to review recent transactions for any unauthorized activity and report any discrepancies to Bank of Hawaii. Furthermore, keeping contact information up to date can facilitate quicker communication in such emergencies. For more detailed information, visiting the Bank of Hawaii website would be beneficial.