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What if my item arrives missing parts?

Asked 3 months ago
If an item from Bananahobby.com arrives with missing parts, it is advisable to first review the packaging and the items included in the shipment to ensure that nothing is overlooked. Sometimes, small parts can be tucked away or hidden in packaging materials. If it is confirmed that parts are indeed missing, the next step is to document the issue, ideally by taking photos of the item and the packaging along with a list of the missing components. The best source of information regarding the resolution process would be the current web page of Bananahobby.com, where one can find specific guidelines for reporting missing parts or issues with orders. It may be possible to receive the necessary replacements or assistance through the proper channels outlined on the website. Engaging in this process promptly can help ensure a smooth resolution to the problem you are experiencing.
Answered Aug 22nd 2025

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