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What should I do if I forget my login information?

Asked 2 months ago
If an individual forgets their login information for BNY Mellon Shareowner Services, there are a few steps they can take to regain access to their account. First, it is advisable to visit the BNY Mellon Shareowner Services website, where there is typically a "Forgot Username" or "Forgot Password" option on the login page. By clicking on this option, a user will usually be prompted to provide their email address or other identifying information associated with their account to initiate the recovery process. After entering the necessary information, users can expect to receive further instructions via email. This will generally include a secure link to reset their password or a reminder of their username. If a user encounters difficulties during this process, they may find additional resources or contact information on the website for further assistance. It is always best to refer to the official website for the most accurate and updated information regarding account access.
Answered Sep 20th 2025

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