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BCU Customer FAQ

Top Answers & How-to Guides

What is BCU's Phone Number?

The question we are asked most often is about how to talk to BCU customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My BCU (Target Credit Union) Password?

Resetting the password, if you have forgotten it, is a simple process. Users take a few easy steps to get a temporary password so that...

How can I view my account balance online?

To view your account balance online, log in to your BCU online banking account. Once logged in, navigate to the account summary or...
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Account Management

How Do I Reset My BCU (Target Credit Union) Password?

Resetting the password, if you have forgotten it, is a simple process. Users take a few easy steps to get a temporary password so that...
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How can I view my account balance online?

To view your account balance online, log in to your BCU online banking account. Once logged in, navigate to the account summary or...
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What is the process for ordering checks?

To order checks from BCU, simply log in to your online banking account and navigate to the check ordering section. From there, you...
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How do I report a lost or stolen debit card?

To report a lost or stolen debit card, please contact our customer service team as soon as possible. They will be able to assist you...
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Membership Eligibility

What are the eligibility requirements to become a member of BCU?

To become a member of BCU, you must meet certain eligibility requirements. Firstly, you must be at least 18 years old and a U.S. citizen...
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Account Types

What types of accounts does BCU offer?

BCU offers a wide range of accounts to suit various financial needs. These include checking accounts, savings accounts, money market...
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Fund Transfers

Can I transfer funds between BCU accounts?

Yes, you can transfer funds between BCU accounts. BCU provides a convenient and secure way for members to transfer money between their...
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Mobile Banking Setup

Does BCU offer mobile banking? How do I set it up?

Yes, BCU offers mobile banking for its members. Setting up mobile banking is easy and convenient. To get started, you need to download...
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Routing Number

What is the routing number for BCU?

The routing number for BCU, or Baxter Credit Union, is a unique 9-digit code that identifies the financial institution for various...
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Fees

What are the fees associated with BCU accounts and services?

BCU offers a range of accounts and services, each with its own fees. For our checking accounts, the monthly maintenance fee is $5,...
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Help me with my BCU customer service issue

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