What if the auto part I received is damaged or defective?

If a customer receives a damaged or defective auto part from Autopartscheaper.com, they should first review the return and exchange policies outlined on the website. Typically, the company allows for returns or exchanges within a designated time frame from the date of purchase, provided the part is in its original packaging and has not been installed or used. Customers should document the condition of the part by taking photographs, which can serve as proof of damage or defect when initiating a return process. To proceed, customers usually need to visit the specific section dedicated to returns on the website, where they will find instructions on how to initiate the process. This may involve filling out a return request form or contacting customer service for further assistance. It is important for customers to ensure they follow the proper steps outlined on the current web page to facilitate a smooth return or exchange process. If customers have any specific questions or require assistance, they might find additional contact information on the website to reach out for help. By taking these steps, customers can have their issues addressed in a timely manner, ensuring they receive a satisfactory resolution.