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Atlas Properties Customer FAQ

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What is Atlas Properties's Phone Number?

The question we are asked most often is about how to talk to Atlas Properties customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Atlas Properties Customer Questions

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Rental Requirements

What are the requirements to rent a property from Atlas Properties?

Atlas Properties typically requires tenants to be at least eighteen years old, provide valid photo ID, demonstrate a verifiable...

Is renters insurance required?

Renters insurance is usually not legally mandated but is often suggested by landlords like Atlas Properties. It protects...

What is the application fee for renting a property?

The application fee for renting a property through Atlas Properties varies based on the property and location, typically...

Application and Approval

How long does it usually take for a rental application to be approved?

The approval timeline for rental applications generally ranges from a few days to a week. It may be delayed during busy seasons...

Are there any move-in specials or promotions currently available?

Atlas Properties frequently presents various move-in specials or promotions to entice new tenants, which can differ based on...

What happens if my payment is late?

Late payments with Atlas Properties can trigger a grace period and potential late fees depending on the lease terms. Continued...

Property Details

What types of properties does Atlas Properties offer for rent?

Atlas Properties provides a wide variety of rental options, including single-family homes, townhouses, apartments, and condos....

Are utilities included in the rental price?

Utility inclusions in rental prices from Atlas Properties can differ by property. While some rentals cover utilities like water...

Can I have pets in the rental properties?

Atlas Properties has diverse pet policies that differ by rental property. While some allow pets with restrictions, such as size...

Lease Terms

What is the lease term for properties rented through Atlas Properties?

The lease duration for Atlas Properties can differ based on each rental agreement, usually spanning six months to a year,...

Is there a penalty for breaking the lease agreement early?

Breaking a lease early can lead to penalties, including paying rent until the lease ends or early termination fees. Security...

Can I renew my lease after the initial term?

The possibility of lease renewal after the initial term typically depends on Atlas Properties' policies and the specific lease...

Can I sublease a property rented through Atlas Properties?

Subleasing a property through Atlas Properties is contingent on the lease agreement and specific policies. Review the lease for...

Maintenance and Deposits

How do maintenance requests work at Atlas Properties?

Atlas Properties prioritizes tenant satisfaction through a streamlined maintenance request process via an online portal....

What is the process for getting my security deposit back?

The process for recovering a security deposit typically involves an inspection by the landlord after a tenant leaves. If the...
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