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Athleta Customer FAQ

Top Answers & How-to Guides

What is Athleta's Phone Number?

The question we are asked most often is about how to talk to Athleta customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order on Athleta's website?

No, you do not need to have an account in order to place an order on Athleta's website. While having an account offers benefits like...

Can I use a promo code on my Athleta order?

Yes, you can use a promo code on your Athleta order. Athleta frequently offers promo codes that you can apply during the checkout process...
Ask any question you have about Athleta customer service, get an answer now.
Contact Athleta customer service

Returns and Exchanges

What is Athleta's return policy?

Athleta's return policy allows customers to return any unworn and unwashed items within 60 days of purchase for a full refund. The...
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Can I return items that I purchased online in-store?

Yes, you can return items that you purchased online in-store at Athleta. We offer the convenience of returning online purchases at...
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Payment Methods

What payment methods does Athleta accept?

Athleta accepts a variety of payment methods to provide a seamless shopping experience. Customers can make their purchases using major...
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Order Processing

How long does it take for Athleta to process an online order?

Athleta aims to process online orders as quickly as possible. Typically, it takes around 1-2 business days to process and ship an order....
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Shipping

Does Athleta offer international shipping?

Yes, Athleta offers international shipping to select countries. Customers outside of the United States can shop online and have their...
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Loyalty Program

What is Athleta's loyalty program?

Athleta offers an exclusive loyalty program called "The Power of She." This program is designed to reward and appreciate our valued...
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Can I use my rewards on online purchases?

Yes, you can use your rewards on online purchases at Athleta. Our loyalty program allows you to earn points on every purchase, both...
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Account Requirement

Do I need an account to place an order on Athleta's website?

No, you do not need to have an account in order to place an order on Athleta's website. While having an account offers benefits like...
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Sizing Guide

What is Athleta's sizing guide?

Athleta's sizing guide is a comprehensive tool designed to assist customers in finding the perfect fit for their clothing. Each product...
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Gift Cards

Does Athleta offer gift cards?

Yes, Athleta does offer gift cards. These gift cards make the perfect present for friends, family, or loved ones who want to find their...
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Promo Codes

Can I use a promo code on my Athleta order?

Yes, you can use a promo code on your Athleta order. Athleta frequently offers promo codes that you can apply during the checkout process...
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Help me with my Athleta customer service issue

Ask any question you have about Athleta customer service. We will do our best to get you answers right away.
We look to the Athleta issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Athleta issues reported to GetHuman
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