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Athleta Customer FAQ

Top Answers & How-to Guides

What is Athleta's Phone Number?

The question we are asked most often is about how to talk to Athleta customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Athleta customer service, get an answer now.
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Recent Athleta Customer Questions

Does it cost to ship return item

Yes, there is typically a cost for return shipping at Athleta. However, the exact shipping fee may vary based on the return method you choose. It's best to check the return policy for the most accurate information related to shipping costs.
Asked Jan 30, 2026 5:50 PM

How long do I have to return something I ordered online

You have 60 days from the date of purchase to return items ordered online from Athleta. Make sure the items are unworn and in their original condition for a full refund.
Asked Jul 20, 2025 3:46 PM

Help me with my Athleta customer service issue

Sizing and Products

What are the sizing options available for Athleta's activewear?

Athleta offers a wide range of sizes from XXS to 3X, including petite options to accommodate various body types. They provide...
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What items are included in Athleta's clearance section?

Athleta's clearance section generally includes a variety of items such as leggings, sports bras, tank tops, shorts, outerwear,...
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Are there recommendations for layering Athleta’s activewear?

Layering Athleta's activewear is beneficial for comfort and performance across different weather conditions. Start with...
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How do seasonal trends affect Athleta’s product offerings?

Athleta tailors its product offerings to align with seasonal trends, using breathable fabrics and vibrant patterns in spring...
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Community and Wellness

Are there wellness workshops hosted by Athleta?

Athleta offers various events and may host wellness workshops that focus on topics like mindfulness and nutrition, but details...
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How does Athleta contribute to community fitness programs?

Athleta is committed to enhancing community fitness by partnering with local groups and providing classes and events. They...
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What events does Athleta participate in throughout the year?

Athleta engages in numerous events annually that promote community connection, wellness, and women's empowerment. These include...
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How can customers get involved with Athleta’s health initiatives?

Customers can engage with Athleta’s health initiatives by attending community events, participating in wellness workshops, and...
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What partnerships does Athleta have for community wellness?

Athleta fosters community wellness through partnerships focused on women's health and fitness, hosting events and classes with...
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Are there educational resources related to fitness available at Athleta?

Athleta emphasizes empowering women through active living by providing various educational resources related to fitness,...
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Shipping and Returns

What are the shipping costs and policies for Athleta orders?

Athleta has various shipping options, including free standard shipping on orders over around fifty dollars. Additional fees...
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Can I return or exchange items purchased at Athleta’s retail stores?

Yes, Athleta allows returns or exchanges for in-store purchases, typically within about 60 days. Customers should keep receipts...
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Product Information

How can I learn about the new releases of Athleta products?

To keep abreast of new Athleta product releases, shoppers can check the new arrivals section on the Athleta website, subscribe...
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What specific materials are used in Athleta's sustainable line?

Athleta's sustainable line features materials such as recycled polyester, organic cotton, TENCEL Lyocell, and hemp. These...
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What loyalty programs does Athleta have for frequent shoppers?

Athleta has a loyalty program called Athleta Rewards, which lets frequent shoppers earn points for purchases both online and...
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Can I find Athleta’s products at other retailers?

Athleta mainly sells through its own stores and website, but some items may be available at select retailers, like department...
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We look to the Athleta issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Athleta issues reported to GetHuman
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