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What if I forget my password or username?

Asked 2 years ago
If a user forgets their password or username for their Ask Now account, there are options available to recover access. Typically, the first step is to visit the Ask Now website and navigate to the login section. There, users may find links that say something like "Forgot Password" or "Forgot Username." Clicking these links usually initiates a recovery process. For a forgotten password, the user will often need to provide the email address associated with their account. This will trigger an email to be sent with instructions to reset the password. It is important to check the spam or junk folder if the email does not appear in the inbox. In the case of a forgotten username, the process may require providing identifying information, such as the email address or phone number linked to the account. After completing these steps, users should be able to either reset their password or retrieve their username. For further and specific assistance, it is always a good idea to consult the help or support section of the Ask Now website for detailed instructions and resources.
Answered Aug 6th 2025

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