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What if my appliance arrives damaged?

Asked 2 years ago
If your appliance arrives damaged, it is important to take the necessary steps to address the situation promptly. Appliancecarestore.com understands that receiving a damaged item can be frustrating, and they usually have procedures in place to facilitate the resolution of such issues. Upon unboxing, if you notice any visible damage to the appliance, it is advisable to take photographs documenting the damage immediately. This documentation can be crucial for any claims or inquiries you may need to make. It is often recommended to keep all packaging materials until the issue is resolved, as the original packaging may be required for a return or exchange. Generally, the first course of action would be to check the specific return and exchange policies of Appliancecarestore.com. These policies typically outline the steps to follow when reporting damaged goods. It is likely that you would need to contact their customer service team to report the damage, and they can guide you on the appropriate next steps. Most companies will request that the claim be made within a certain timeframe from the delivery date. For more information, you may want to look on the current web page of Appliancecarestore.com where you can find relevant details, including how to reach their support team. Following these steps can ensure that your issue is handled efficiently.
Answered Sep 24th 2025

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