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What is your return policy?

Asked 2 years ago
AppliancePartsPros.com has a customer-friendly return policy designed to ensure satisfaction. Generally, items that are returned within thirty days of purchase are eligible for a full refund, provided they are in their original condition and packaging. This means that the parts should be unused, uninstalled, and not damaged in any way. Additionally, it is important that accessories, manuals, and any included documentation are also returned. To initiate a return, customers must contact AppliancePartsPros.com to obtain a return authorization. This helps streamline the process and ensures that all returned items are properly accounted for. After the return is approved, customers will receive instructions on how to proceed. It is worth noting that shipping costs are typically non-refundable unless there was an error on the part of the company. For more specific details about the return policy, including any exceptions that might apply, customers should refer to the returns section on the website, where they can find comprehensive information tailored to their needs.
Answered Jul 1st 2025

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