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American Financial Group Customer FAQ

Top Answers & How-to Guides

What is American Financial Group's Phone Number?

The question we are asked most often is about how to talk to American Financial Group customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I cannot access my online account?

If you cannot access your American Financial Group online account, first verify your username and password for errors. You may...

Is my information secure with American Financial Group?

American Financial Group places a high priority on the security of customer data and implements numerous protective measures....
Ask any question you have about American Financial Group customer service, get an answer now.
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Recent American Financial Group Customer Questions

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Insurance Services

What financial services does American Financial Group offer?

American Financial Group offers a wide range of financial services centered on insurance and investment solutions. Their main...
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How can I get a quote for insurance?

To receive an insurance quote from American Financial Group, one usually should visit their official website, which provides...
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What types of insurance can I purchase from American Financial Group?

American Financial Group provides a wide array of insurance options, including property and casualty insurance, commercial...
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Policy Management

Is there a mobile app for managing my policies?

American Financial Group does not have a dedicated mobile app for policy management at this time. However, their website allows...
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Can I update my personal information online?

Customers of American Financial Group can typically update their personal details online by logging into their account on the...
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What is the renewals process for my policy?

The renewal process for a policy with American Financial Group includes receiving a notice before expiration, reviewing renewal...
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How do I cancel my insurance policy?

To cancel an insurance policy with American Financial Group, review your policy terms and contact your agent for guidance on...
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Account Access

What should I do if I cannot access my online account?

If you cannot access your American Financial Group online account, first verify your username and password for errors. You may...
Read more

Is my information secure with American Financial Group?

American Financial Group places a high priority on the security of customer data and implements numerous protective measures....
Read more

Premiums and Discounts

Does American Financial Group offer discount options?

American Financial Group may provide various discounts depending on the specific insurance products and policies. These could...
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How are premiums determined?

American Financial Group determines insurance premiums through a thorough evaluation of various factors, such as the type of...
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What resources are available for policyholders?

American Financial Group provides various resources for policyholders, including online access to manage policies and claims,...
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Claims and Support

How do I file a claim?

To file a claim with American Financial Group, first collect essential details like your policy number and evidence of the...
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How do I contact customer support?

To reach customer support for American Financial Group, it is best to visit their official website for accurate contact...
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What do I do if I have a complaint?

If someone has a complaint about American Financial Group, they should compile all relevant details and reach out to the...
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