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AmeriGlide Customer FAQ

Top Answers & How-to Guides

What is AmeriGlide's Phone Number?

The question we are asked most often is about how to talk to AmeriGlide customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What is AmeriGlide?

AmeriGlide is a company dedicated to creating accessibility solutions, such as chair and stair lifts, elevators, and wheelchair...

What products does AmeriGlide offer?

AmeriGlide provides a diverse selection of accessibility products for those with mobility issues, including stairlifts,...

What are the weight and size limitations for AmeriGlide products?

AmeriGlide offers stair lifts with weight capacities ranging from about 300 to 600 pounds, wheelchair lifts typically hold 600...

What is the warranty on AmeriGlide products?

AmeriGlide's warranty varies by product, typically ranging from one to five years for parts. Mechanical components often have...

Are there any safety concerns to consider with AmeriGlide products?

When assessing the safety of AmeriGlide products, it is essential to focus on proper installation by qualified professionals,...

Installation and Support

Do I need professional installation for AmeriGlide products?

Many AmeriGlide products can be installed by customers with proper guidance, but some installations, particularly those needing...

Can I install an AmeriGlide product outdoors?

Certain AmeriGlide products are designed for outdoor use and feature weather-resistant materials. However, some models are not...

Is customer support available after I purchase?

AmeriGlide offers customer support after a purchase, including help with installation, troubleshooting, and maintenance of...

What steps should I take before installation of AmeriGlide products?

Prior to installing AmeriGlide products, it is crucial to read the installation manual, measure the area for compatibility,...

Ordering and Returns

Can I finance my AmeriGlide purchase?

Financing options are available for AmeriGlide purchases, making products like stairlifts and wheelchair lifts more affordable....

Can I return or exchange my AmeriGlide product?

AmeriGlide has specific return and exchange policies, generally allowing for returns of unused products within a certain...

What is the shipping time for AmeriGlide products?

Shipping times for AmeriGlide products can vary based on product type, shipping method, and location. Generally, standard...

Are there any discounts or promotions available for AmeriGlide products?

AmeriGlide frequently provides various promotions and discounts throughout the year, influenced by seasons or specific product...

Customer Engagement

Can I view customer testimonials about AmeriGlide products?

Yes, customer testimonials about AmeriGlide products can typically be found on the official website, where users share their...

Do you offer product demonstrations or assessments?

AmeriGlide itself does not conduct product demonstrations or assessments, but independent dealers often provide these services....
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